Dallas VA Medical Center - Dallas, Texas

Cosmic Forest

A magnificent facility that has no value for Veterans!

Community Care is a policy from the Mission Act. This location is derelict in offering Community Care. They do not follow the Mission Act.

Want to get real paranoid? Request your records and take a look at the “progress notes” from your visits. They put stuff in there that you never said, they never said, or both.

The medical professionals also have EXTREME difficulties knowing Left vs Right. Many of my reports and X-rays were mislabeled. My doctor held my appointment in a room with another patients blood splattered on the floor and chair, and a bottle of steroids at my feet. Unsanitary, and unprofessional. A Case social worker belittled me for refusing a taxpayer funded meal.

It’s like they are freehand script writers for an upcoming Grey’s Anatomy series. “Informed patient this… directed patient that”. It’s fallacy how they can just fill in whatever they please.

If there’s no integrity in their writing, there’s bound to be none in their words or actions.

If anyone TRULY cared about the Veterans, they would strike and boycott the VA, so that the $333,000,000,000/yr+ budget could be rerouted to the private sector. It would help all parties involved; except for those who are cheating Veterans out of their healthcare.

Melinda Cary

I wish I could provide meaningful information about the clinics themselves, but unfortunately I’ve yet to be able to go to one. I’ve been trying for 2 years just to establish care to no avail. After trying for about a year, they finally scheduled an appoint with my PCP. I waited to 2 months for my scheduled appointment, then they called me the day of to cancel it. I’ve called repeatedly since then to get a new appointment scheduled. They transfer me to eligibility, sometimes eligibility answers, sometimes not, eligibility tells me someone from my clinic will call to schedule an appointment. I wait weeks. No one calls. I start the whole process over again. I tried to explain all of this to the last person I spoke with, that I just keep going in circles and getting nowhere. She yelled at me and told me I could walk in to the clinic, just to get them to schedule an appointment. I love almost 40 minutes away from the closest clinic. It’s unreasonable to drive all the way there just to get people to do their jobs. No one red cent should be allocated to this facility.

MsDorcelus

I am grateful to the Dallas VA Medical Center for the care provided to my brother during his time of need. The staff was attentive & made sure that they were up to speed with his progress. Words cannot express how grateful I am to the providers that attended to him when he was in critical condition.

Thing

I’ve been treated by N Tx VA Dallas for over 15 years in multiple departments. I have no complaints at all. I have been treated great. If a problem did occur, I would bring it to their attention and see it promptly resolved. I love secure messaging. Physicians / Staff are promptly responsive.

Josh Young

I get more anxiety coming to the Dallas VA than I ever did in the US Army... In any type of deployment!!!

I've been through multiple surgeries, low back surgeries and I've been in pain ever since. The VA finally allowed me to see civilian surgeons and a civilian pain management physician. The civilian pain management physician put me on morphine for chronic back pain. This was several years ago. My new VA doctor (Dr Kumar) with all of her brilliance decided that I don't need this medication.

I strongly disagree. But it doesn't matter because Dr Kumar is not listening. Which seems pretty typical of the Dallas VA. The VA decided to do a pain management study and came to adopt a crazy policy. We're going to pull all veterans off of opiates whether they need them or not, not for medical necessity, but because of a study. A study in which the veterans cannot read or see.

So even though I've asked to switch doctors to keep me on my pain medication that I desperately need just to function and do basic household tasks, it doesn't matter!!!

The stance is if you have cancer you can have opiate pain management. But if you don't and you're just experiencing pain, then it's oh well let's try cognitive behavior therapy... Which is absolutely pointless.

The whole basis is to retrain your brain to think without pain... Sounds kinda crazy, right? Well that's because it is.

Long story short I'm in serious pain, with no relief in sight. I'm at a point where I do not trust my physicians I do not think they have my well-being in their best interest. I've been set on this ridiculous path that will do nothing more than cause me more pain. And it doesn't matter who you call, nobody cares as long as they are following this ridiculous policy.

If you find yourself in the same circumstance the VA itself will tell you to call patient advocacy and patient advocacy will let you know pretty quickly that there's nothing they can do and to call ambulatory care.... Guess what they don't care either. All they will do is tell you to switch physicians, but it won't matter because the next physician is simply going to follow this crazy policy.

This is healthcare by committee. It's not working and nobody cares, because of a fentanyl crisis that has absolutely nothing to do with veterans.

If I was you, find any doctor that's not at the VA. The VA does not care about you, people are just clocking in to make a paycheck. They are rude and they won't listen. So don't even bother because you're complaints will fall on deaf ears.

Mimi P

The North Texas VA Healthcare is the absolute worst VA's I have been to. Dallas hospital and the Ft Worth clinic to be specific. I think they got the jobs because they know somebody that knows somebody not because they care about veterans. The benefits of a federal job are sought after by job seekers. They should give these jobs to only people who served in the military or have a direct family member who served. The ER staff sat at computers for hours at a time. Getting up for a few minutes to walk back and forth because they weren't working. They thought it was a laughing matter I had sunglasses on like I was a diva because that what the tech said to me when he sarcastically asked if he could get me a pillow then walked away laughing and didn't bring a pillow back! Why ask? Then the nurse Kim, crushed my med in her hands becaise i asked for half a dose. It was a medication i have inly taken once before, so I took crumbles of medication. And she forced the catheter into my antecubital space, I think to cause discomfort but my back was hurting worse so I didn't react and she finally stopped. She looked right at me while she was doing this as if I don't have peripheral vision. The catheter already received flash. There was no need to keep wiggling and pushing the catheter. The doctor?! Tony? Was his first name. He didn't read my chart and he doesn't listen. Shook my hand with a glove that had just touched my feet. I was tired and in excruciating pain. I didn't realize this was happening until afterwards. I'm disgusted with this antiquated system. I served my country. I serves in a war zone 18 months after 9/11. I survived only to be killed off by the VA hospital.

K M

This place needs to be shut down... complete waste of tax payers money. The people who work here pacify having a government job. Services aren't rendered, appts are out two months out, primary care Dr.'s try to fix everything when they are not to be considered specialist. This is hospital facility standards are extremely low, Congress needs to look into why a vet has to almost become rude and combative to get an appointment outside of thier primary care Doctors abilities... they are short hand and would like Primary Care to fix everything even when it is out of thier scope. -Half star rating only so I could post that the VA has by far a much better standard than what the Dallas VA offers. Write Jasmine Crockett, the representative that will have people look into this. This place is deplorable in how the honor Veterans.

Kha Luu

Overall had multiple visits for lipoma removal and a single visit for colonoscopy. Everything went smoothly and well. Nurses and staff were friendly. Was able to get everything pre-planned and medicine delivered in a timely manner. Pre-checkin was easy as well.

The downside is that the traffic within hospital grounds a mess. The parking lot is messy with barriers erected everywhere and the inside of the hospital is a bit outdated with repairs/renovations/reconstructions always going on (very noisy and smells at times). Also always double check your tests, dates, and meetings. I’ve noticed staff might be unclear on what is needed or what was entered in at times versus what you’ve stated.

Plenty of amenities like snacks, coffee, store, lounge, small bus to move people, and valet parking (usually full after morning)