Crescenta Cañada Pet Hospital - Glendale, California

Rachel Portele

We’ve brought two of our cats here for years, they’ve been fantastic with both! All the vets, vet techs, and receptionists take time to listen to you and provide great guidance and care. They’re very gentle and thorough, we like them so much that even when we moved further away we opted to continue to bring our pets here because they get such great care. Highly recommend!

Erin Marchman

This is a pretty large practice that offers pretty much anything you could ever need. However they are too busy to give real care. The last two times I went in (out of maybe 4 visits total) I was treated as a nuisance even though I had appointments and valid concerns.

A month or two ago my dog started getting allergies so bad he was causing abrasions all over his face from rubbing. They saw me once and prescribed me a medicine that didn't work as prescribed. So I took him back. The vet was very dismissive, and even chastised me for being there when he had an emergency to deal with (not in my control that someone else had an emergency?!) I had an appointment and was on time.

More recently I called because I wanted to ask the vet some questions. I have a very senior dog and am having to make a major lifestyle and diet change which can be extremely rough on an older dog who is used to only one thing for over 11 years. I was unable to get any vet there to talk to me at all and address my questions and concerns. The best I could get was a flyer they hand out to everyone with general food information. I am now struggling with my dogs health during this major transition.

They just don't appear to have the time or resources to give real care to their clients. Maybe they meed to not take new clients if they're struggling to meet needs. I don't know, but I'm very hurt and disappointed.

Jeannette Costabile

We LOVE Crescenta Canada Pet Hospital, the Veterinarian, and every staff member. They're the BEST in the entire area for professionalism, correct advice, skill, and knowledge! Our Delta Dobie enjoys their warmth, love & gentle handling!

Coco Florence

Amazing doctors and staffs!
Found Romeo have a broken tooth during thanksgiving and it was very bad from what I saw.
As a dog mom, I worried so much but couldn't get any appointment for him(not even his own vet which he has been seen since he was 3 month old)
Sometimes I feel no one(the animal hospitals I visited)truly cares about them. Those places make a lot of money but I had to wait on the phone forever to just get one appointment.
I always always wanna switch his vet to somewhere else. TBH, Crescenta canada is so far away from where we live but I already decided this is where we can hand over our trusts when things happen to my baby..?
They followed up with me today about his surgery and no one(the other places) did before! The text service is so amazing, I feel I don't have to struggle with the communication when I need a simple but important answer anymore. Again thank you♥️

kath gundrum

Today was our first visit. We found the staff professional, friendly, kind and patient with our squirrelly pup. I think we have found a new vet. Thank you to the staff at Crescenta Canada Pet Hospital

Jamie L Hatcher, CNM

First visit here was great! My cat had some redness on her gums that I was concerned about in March ‘22. I brought it up to her (now former) vet & they pretty much dismissed my concerns. The redness persisted & seemed to be affecting a tooth, so I decided to take her to Crescenta Canada Pet Hosp based on a recommendation from a friend. Everyone on staff that day was friendly and kind. The vet techs were gentle with my girl & I could tell they cared, and Dr Dodson was excellent. She heard my concerns, did a full assessment in a gentle, loving manner, and then made recommendations. Unfortunately my cat will need surgery, but I have no qualms with Dr Dodson performing the procedure based on her knowledge & demeanor. I’ll be going to this vet exclusively from now on.

Reign Johnson

Went in to get my dogs tail docked for a tail injury that wouldn’t heal..and it’s been nothing but disappointment the entire time and I deeply regret trusting this clinic with my dog. The first appalling mistake was the length of her tail which we specifically said we wanted to be 4 inches, verbally and physically showed them the length we wanted, THEY CONFIRMED IT, then when we picked her up they casually said her tail was double the length we requested. Obviously it’s irreversible and when we asked why our requests were just blatantly ignored and why the vet decided to just do whatever they thought best without even speaking to us the response was because it’s not a “cosmetic” procedure (it was done to prevent further injury) basically the look of the tail didn’t matter to them. And it clearly didn’t matter, it looks like she was taken to a chop shop. Mind you we have spent $1600 on this so far.
When we went to her check up after surgery her bandage was gone because the cone they gave us was too short and our dog could still reach her tail, they said it didn’t need to be re-bandaged. Her stitches tore and caused her tail to have a huge open wound and it became infected regardless of wearing the cone and taking the antibiotics.
A few days later at her next check up they told me they “maybe they should have re-wrapped it at her last check up” MAYBE Then we were told they “hoped her skin would grow over the wound but just didn’t” and that they wouldn’t replace her stitches but just leave her with the massive open wound which looks HORRENDOUS and just wrap it with gauze instead. That visit costed us near $300 and her tail looks absolutely horrible. I’ve never seen a boxer with an 8 inch “docked” tail and it just looks completely ridiculous. I would literally never suggest this place to anyone. I feel like my dog has been mamed and this place takes zero responsibility for their mistakes and miscommunication, the did nothing to make up for the damage. The worst vet experience I’ve ever had.

Robert Y

What a incredible first experience I had with this establishment. My pitty is super nervous at my normal vet. This makes her very difficult to treat without sedation. I walked in with her to this place and she immediately felt comfortable. Tail wagging engaging with staff etc. This says alot. The entire staff was kind and gentle with her from start to finish. I went it basically to schedule surgery when amazingly the great Dr Fiona Dodson came up with a rehabilitation plan to try instead returning my best friend to normal activity quicker by months. My wallet is smiling as well! I couldn't recommend this vet office more. -Robert-